Andrea LongCounselling & Psychotherapy
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Online Counselling Across the UK

I’m Andrea Long, a BACP-registered counsellor and psychotherapist based in Bolton. I offer online counselling to adults across the UK, giving you space to talk to me directly from somewhere private that works for you.

Online sessions use the same approach, the same 60 minutes and the same £50 fee as sessions in my counselling room.

Book a free introductory call WhatsApp me
  • Free introductory call
  • £50 for 60 minutes
  • Adults across the UK

How it works

How online counselling works with me

We meet online at an agreed time, by video. The counselling itself is just as it would be in my room in Bolton. Only the setting changes.

What stays the same

  • You talk with me, the same counsellor, every time
  • Sessions last 60 minutes and cost £50
  • The same Transactional Analysis approach
  • The same confidentiality, and the same limits I explain at the start
  • You go at your own pace, and you don’t need to know what to say

What’s different

  • You choose the room you talk from, so privacy matters
  • There’s no journey, before or after the session
  • We rely on sound, picture and a steady connection
  • You may need a few minutes after the session before you return to your day

Getting started

Before and during your first session

BeforeGetting ready

  1. Send me a WhatsApp message or use the short enquiry form. A sentence is plenty.
  2. We have a free introductory call to see whether we can work well together.
  3. We agree a time, and I send you the details for joining.

On the dayYour first session

  1. We take a few minutes to check we can see and hear each other.
  2. We get to know each other: what has brought you here and what you’d like from counselling. You don’t need to tell me everything at once.
  3. We finish on time, with space to talk about how it felt and what happens next.

Your space

Making a private space

Talking from home can feel easier, but only if you can speak freely. The most important thing is somewhere you won’t be interrupted or overheard.

These suggestions may help.

  • A room with a doorSomewhere quiet where you won’t be interrupted or overheard.
  • Headphones, if you likeThey can help keep the conversation private, though they’re not essential.
  • Fewer interruptionsSilencing notifications and letting people at home know you’re busy can help.
  • Somewhere comfortableA steady surface for your device, so you’re not holding it.
  • Water and tissuesSmall things that can make the hour easier.
  • A little time afterwardsA few minutes to yourself before you go back to your day.

Technology

Technology and connection

You don’t need to be good with technology. You’ll probably need a laptop, tablet or phone with a working camera and microphone, and an internet connection that’s steady enough for a call.

Checking sound and picture

We’ll start with a quick check that we can see and hear each other, so neither of us is distracted by it during the session.

If the connection drops

We’ll agree beforehand what to do if we lose the connection, so you’re not left wondering.

Choosing a format

Would online counselling suit me?

Neither format is right for everyone. Online counselling suits some people, and others find it easier to meet in person.

It may suit you if…

  • you live too far from Bolton to visit regularly
  • travelling, childcare or work hours make appointments hard
  • you feel more at ease talking from familiar surroundings
  • you have a private space where you won’t be overheard

Meeting in person may be better if…

  • you can’t find somewhere private to talk at home
  • you find it hard to feel connected through a screen
  • you’re feeling particularly unwell or distressed at the moment
  • you’d simply prefer to be in the room with someone

For general guidance, see the BACP’s information on online and phone counselling.

A first step

Try a conversation first

The free introductory call is a simple way to see how it feels to talk to me, ask anything about online sessions, and decide whether online or in person would suit you better.

Arrange a free introductory call

Prefer to start with a message? WhatsApp me

  • Free introductory call
  • No obligation to book
  • Sessions are £50 for 60 minutes
Andrea Long, counsellor and psychotherapist

Who you’ll be talking to

I’m Andrea Long

I’m a BACP-registered counsellor and psychotherapist (MBACP 414595), based in Bolton. I offer online counselling to adults across the UK, alongside face-to-face sessions at Douglas House.

I work using Transactional Analysis, a talking therapy that explores how your experiences have shaped the way you think, feel and respond. I bring its ideas into sessions when they’re useful, online as in person.

How Transactional Analysis Therapy works · More about Andrea

Other ways to meet

Prefer to meet in person?

Outdoors, by arrangement

Walk and Talk Therapy

Counselling outdoors, side by side, at a location we agree together in advance, weather permitting.

Explore walking sessions

Questions

Questions about Online Counselling

For general questions about starting counselling, see what to expect.

Can I talk to someone online about my problems?

Yes. Online counselling gives you time to talk with a qualified counsellor about whatever is on your mind, from a private space of your choosing. You don’t need to arrive knowing what to say; we can start with something that happened that day.

Is online counselling as good as face-to-face?

It can work well for many people, and the aims are the same: to be heard and understood in a safe space, without judgement. But it isn’t right for everyone, and some people prefer being in the room. The BACP notes that if you’re feeling particularly unwell, face-to-face support may be better. The introductory call can help you decide.

How much does online counselling cost?

Sessions are £50 for 60 minutes, the same as face-to-face sessions, and the introductory call is free. You can pay by card, bank transfer or cash. I ask for 24 hours’ notice if you need to cancel; late cancellations are charged at £25.

Who can have online counselling with you?

Adults living in the UK. I don’t offer online sessions to people outside the UK.

Can I switch between online and face-to-face sessions?

If you can get to Bolton, you can choose face-to-face counselling at Douglas House instead. If your circumstances change, we can talk about moving between formats.

Is online counselling confidential?

Yes. The same confidentiality and limits apply as in face-to-face counselling, and I’ll explain them at the start. It also helps to make sure you won’t be overheard where you are.

Is there free online counselling in the UK?

In England, you can often refer yourself to free NHS talking therapies for problems such as anxiety and depression, and some are offered by video or phone. You can find out more on the NHS website.

Getting in touch

Talk to me directly

Send me a WhatsApp message to arrange a free introductory call, and mention that you’re interested in online sessions. A sentence is plenty, and I’ll reply personally.

Message me on WhatsAppContact details
£50
per session, online or in person
60 minutes
for every session
Free
introductory call before you decide

Fees, payment and cancellations

Or send a short enquiry

Step 1 of 4

A few quick questions to arrange your free 10–15 minute introductory call.

How would you like to work with me?
How would you like me to confirm your introductory call?
When are you usually free for the call?

Choose any that suit you. This isn’t a booking; I’ll suggest a time when I get back to you.

Days

Times

Your details

Please keep this brief and do not include medical, diagnostic or other sensitive health information.

What I can help with

Worry and overthinking

Anxiety Counselling

When worry or overthinking starts to shape your days, counselling can help you understand what’s driving it.

Explore support with anxiety

Grief and loss

Bereavement Counselling

Space to talk about someone you’ve lost, including the feelings that can be hard to keep sharing with friends.

Explore support with grief

My approach

Transactional Analysis Therapy

A practical way of understanding why you think, feel and react as you do, explained in plain English.

How it works
Free intro call